Implementation Specialist

About WorkiomWorkiom is a unique AI-powered No-Code Work Management Platform that covers Data, Process Flows and related Tasks together in one suite. In Workiom, everyone can create a flexible digital no-code workspace designed to streamline team tasks, data and automate processes with the power of AI. We are now looking for a Implementation Specialist to join our dynamic team and support our customers in leveraging the full potential of our platform.About the Role As a Implementation Specialist at Workiom, you will play a key role in delivering no-code implementation projects to our customers. You will be responsible for translating business requirements into scalable implementations on our AI-powered no-code platform. This role requires a combination of business analysis, solution architecture, and hands-on configuration—making you a trusted advisor and strategic partner for our clients.Key ResponsibilitiesClient Discovery & Analysis: Work closely with customers to gather requirements, understand business processes, and translate them into implementation plans.Solution Design: Design and prototype solutions using Workiom’s no-code platform, including custom fields, workflows, automations, and integrations.Project Leadership: Manage multiple implementation projects from start to finish, ensuring they are delivered on time, within scope, and with high customer satisfaction.No-Code Configuration: Configure apps and systems directly within the platform—no coding required, but logic and structure are essential.API & Integration Support: Collaborate with technical stakeholders to manage integrations using APIs (JSON, REST, etc.), and advise on best practices.Customer Training: Provide onboarding and training to new users, enabling them to confidently adopt the solution.Stakeholder Communication: Act as the main point of contact during the implementation phase, keeping customers and internal teams aligned.Internal Collaboration: Work hand-in-hand with Product, Sales, and Engineering to ensure customer feedback informs the evolution of our platform.Key RequirementsMinimum 2–4 years of experience in implementation, business analysis, or technical consulting roles.Proven experience working with no-code or low-code platforms.Experience in project delivery and customer onboarding in a SaaS environment.Hands-on experience with REST APIs, JSON, and integration logic.Strong project management skills—able to run multiple projects with competing priorities.Fluent in English (written and verbal); other languages are a plus.Excellent communication and interpersonal skills—able to convey complex ideas clearly.A curious mindset with a passion for solving real-world problems using technology.Comfortable working in a startup or high-growth, fast-paced environment.Nice to HaveFamiliarity with tools like Postman, Zapier, Make, or other automation platforms.Experience in process mapping, workflow automation, or solution architecture.Project Management certifications (e.g., PMP, Scrum Master) are a bonus.Background in business process consulting or digital transformation projects.Why Workiom?🌍 Join a global team building the future of no-code.🤖 Work on an AI-powered platform used by thousands of businesses.🧠 Learn fast, grow faster—we invest in people.🏡 Flexible remote/hybrid working options.🎯 Make a direct impact on product and customer success.