IMT Service Desk Graduate

Hurstville, New South WalesDescriptionTemporary, Full-Time | $61,882.24 - $71,698.22 + 12% superannuation | HurstvilleJoin Our IMT Team – Make a Real Impact in Technology Support!Are you passionate about delivering exceptional IT support and driving operational excellence? We’re looking for a proactive and customer-focused team member to assist with the installation, maintenance, and support of IMT applications, hardware, and infrastructure. In this dynamic role, you’ll play a key part in resolving helpdesk incidents efficiently, striving for first-call resolutions, and ensuring stakeholders receive timely and clear communication.You’ll be working within the ITIL service management framework and contributing to the continuous improvement of our technology environment. From maintaining accurate records in line with the State Records Act to enhancing our internal knowledge base and asset tracking systems, your attention to detail and commitment to best practices will help shape the future of our tech operations. If you’re ready to bring your technical expertise and collaborative spirit to a team that values innovation and service excellence, we’d love to hear from you!What We OfferTemporary, Full-time - 35 hours per week (up to 2 years)Salary from $61,882.24 - $71,698.22 + 12% superannuationFlexible working arrangements Fitness Passport Program offering discounted membership for you and your family to selected facilitiesHealth and Wellbeing Paid LeaveEmployee Rewards ProgramOngoing education and resourcesSuccessful candidates will haveRecently completed a Degree in Information Technology (or related field)Proven ability to deliver high quality customer service to agreed service levels and standardsAbility to understand and learn technical terms and processes associated with Information Technology operationsDemonstrated ability to learn and use electronic business applicationsExcellent verbal and written communication skills with the ability to effectively build and maintain working relationshipsDemonstrated time management skills, ability to troubleshoot and be adaptive to changeThe FutureGEN Program As part of Georges River Council’s FutureGEN Graduate Program, you’ll join a forward-thinking organisation committed to developing the next generation of professionals. This program offers hands-on experience, professional mentoring, and the opportunity to contribute to real projects that make a difference in the community.Eligibility Graduate – To be eligible to apply, you must have successfully completed a relevant university undergraduate degree and all course requirements (within last 2 years)If you have made a positive commitment to further your career and you possess the attributes located in the complete Position Description then submit your application today!Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.The successful candidate will commence in January 2026.If you would like further information on this role, please contact Mark Tadros, Team Leader Technology Business Support on 9330 6092.Applications must be completed and submitted via our website. Closing Date: Tuesday, 18 November 2025 at 11.59 PM ADST.Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.Georges River Council is a progressive, people-focused organisation with 600 dedicated staff delivering exceptional services to our diverse and vibrant community. Our vision is to be 'naturally connected to place, community, and Country'. We are committed to creating accessible green, and liveable spaces, nurturing creativity, protecting the natural environment, and building a thriving local economy.We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTQIA+ and those from culturally and linguistically diverse backgrounds.At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) to apply for this position.Apply for this roleVisit siteShare