Incentive Specialist (Spanish)

Our business partner which operates in tourism sector is looking for an "Incentive Specialist" (Spanish).QUALIFICATIONS:Having bachelor’s degree from the related departments of the universitiesHaving advanced level of Spanish is a must Experience in the tourism sector is a plusHaving at least intermediate level of information about Ms Office programs especially Word and ExcelJOB DESCRIPTION:Answering new requests, preparing price offers, preparing travel and tour programsCollecting prices from hotels, restaurants, other service providers based on new requests and checking flexibility according to datesFollowing up on options for hotel-flight-restaurant reservations, updating them, extending renewable optionsRegularly following up on previously given offers, asking for their latest status via mail, archiving correspondence if not realizedDetailed and filing of prices for services such as restaurants, activities, technical equipment, shows-music, etc. on an annual basisKeeping prices permanent and updating prices periodicallyCreating customer files, organizing forms in folders and periodically checking archivesInforming the customer about the contract terms, signing the contracts after receiving their approval and making the necessary advance paymentsWhen necessary, making commercial agreements with foreign customers, including detailed list of confirmed services, cancellation/payment and penalty termsRequesting payments from customers within the payment plan for confirmed groups and following up on payment datesArchiving the correspondence of confirmed groups according to services and date orderPreparing detailed program flow for guides, ensuring that museum tickets and necessary work advances are given in consultation with the operations departmentPurchasing souvenir materials through the purchasing officerPreparing welcome banners, menus and similar printed materials through the graphics departmentTo ensure that the group's services are carried out flawlessly, to carry out the necessary checks at every stage of the operation, to go to the venues before the group arrives and check the menu and place reservations, to prepare and update the hotel/flight/transfer name listsTo check the flight times and make reconfirmations when necessary, to assist the group authorities in online check-in/boarding proceduresTo be in contact with the guides and to check that the program flow and timing are carried out within the framework of the planned planTo enter the service details and prices into the Back-Office program and to process the invoice amounts up-to-dateTo check and approve the guide expense slipsTo prepare, send and collect the balances of the group invoices and close the filesTW İnsan Kaynakları Hizmetleri A.Ş. Özel İstihdam Bürosu olarak 27/12/2024-26/12/2027 tarihleri arasında faaliyette bulunmak üzere, Türkiye İş kurumu tarafından 27/12/2024 tarih ve 17336399 sayılı karar uyarınca 1006 nolu belge ile faaliyet göstermektedir. 4904 sayılı kanun gereğince iş arayanlardan ücret alınmayacak ve menfaat temin edilmeyecektir.