Incident Response Recovery Engineer

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.Our mission is simple: End Cyber Risk. We’re looking for a Incident Response Recovery Engineer in Cork to be part of making this happen.  General ResponsibilitiesParticipate in escalations during weekdays and be on-call during weekends/holidaysConduct audits and peer reviews of incident reportsEncourage information sharing and collaborationTechnical Skills & DutiesAssist in rebuilding Active Directory domains/networks after an attack by restoring from backups, using decryption tools, etc.Troubleshoot common domain technologies like DHCP and DNSConfigure hypervisors, backup systems, firewalls, and other network techCollect relevant evidence from local and cloud environments, including Windows/Linux hosts and network telemetry sourcesExecute all aspects of Business Email Compromise (BEC) investigations—scoping, data collection/analysis, reportingRecover data from affected systems using various recovery techniques/technologiesClient Communication & SupportLiaise with the client’s technical staff throughout the recovery processCommunicate findings at both executive and technical levels—verbally and in writing—with support from senior team members as neededKey CompetenciesSystem administration and troubleshootingActive Directory configurationNetwork design and infrastructureVirtualisation technologiesMinimum QualificationsAt least 3 years’ professional experience in recovery, troubleshooting, configuration, and network maintenance (e.g., Restoration & Remediation Engineer, Post Breach Remediation Consultant, System Administrator, or similar)Availability to respond and work outside normal business hoursRoutine expertise in setting up new domain controllers, seizing FSMO roles, DNS troubleshooting, restoring SYSVOL, and rebuilding DFSR or FRSProficient in network configuration/troubleshooting, deployment-management systems, and imaging solutionsFamiliarity with firewalls, VPNs, Active Directory, Group Policies, Linux and Windows systemsBasic knowledge of hypervisors like ESXi/VMware or Hyper-VBusiness-fluent in EnglishEligible to work in Ireland, no immigration support providedPreferred QualificationsBachelor’s degree in Information Security, Digital Forensics, Computer Science, or related fieldFamiliarity with backup solutions such as VEEAM, Datto, Barracuda, etc.Knowledge of attacker-provided decryption toolsExperience automating tasks with PowerShell, Python, or another suitable scripting languageAbout Arctic WolfAt Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values  Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.  We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All Wolves Receive Compelling Compensation And Benefits Packages, IncludingEquity for all employees 28 days annual leave, 10 public holidays and paid volunteering days off Comprehensive private benefits plan including medical, mental health, dental, disability, and value-added servicesPension Plan with employer contributionRobust Employee Assistance Program (EAP) with mental health service Employee Discount Program with BeneplaceArctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com. On-Camera PolicyTo support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.We understand that in some cases, candidates may face technical, bandwidth, or location-related challenges that limit their ability to use video. If this applies to you, please let us know in advance so we can consider appropriate accommodations or find an alternative solution.Security Requirements Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position.This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.