Individual Claims Employee

About us:At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80’s! We have a proven record of taking great care of our employees – we were considered a Top-Employer for 7 consecutive years.What you will do:You will evaluate health claims, review medical documentation, coordinate with providers and internal teams, and ensure accurate processing in line with policy terms and procedures.Your day-to-day:Input and validate claims data in back-office systemsReview medical documents and ensure alignment with diagnosis and policy termsCoordinate with partner doctors and claims handling providers for case evaluationCommunicate with customers to collect missing informationReview reserves and authorize payments based on policy and authority limitsPrepare billing reports for health providers according to contract timelinesSupport client and sales network requestsAssist in quality controls and provider contract managementContribute to process improvements, product updates, and system testingQualifications:Bachelor’s degree in any science-related fieldExcellent command of Greek and English (oral & written)Strong MS Office skills (Excel, PowerPoint, Word, Access)Previous experience in insurance operations is a plusFamiliarity with NN health products and administration procedures is an assetPersonal Profile:Strong analytical thinking and sound decision-makingExcellent communication, presentation, and writing skillsTeam-oriented with a collaborative mindsetResilient under pressure and deadline-drivenDetail-focused with a commitment to qualityFair and accurate judgment in claims evaluationWhat we offer:Extensive training opportunities - on-demand and on-site optionsPartnership with multiple educational institutions across Greece for advanced education, with tuition supportComprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of needPension Scheme to secure your financial futureWell-being and work-life balanceRecognition and rewards for excellenceMonthly meal allowanceRecently renovated offices, central location, with easy accessReady to join us?If you're detail-oriented, eager to contribute to efficient and fair health claims handling, and enjoy working in a collaborative and dynamic environment, we’d love to meet you!