Information Systems Manager - Park Hyatt Phu Quoc

Organization- Park Hyatt Phu QuocSummaryEnsure the smooth and efficient operation and maintenance of Information Systems.Supervise and direct staff to ensure productivity aligns with Hyatt Design Standards and Criteria, as well as the Hyatt International Finance Operations Manual.Maintain all necessary licenses, ensuring they are complete and current.Ensure the availability of stationery and consumables required for Information Systems.Keep software within the Property Management System updated to the latest release as directed by the Area Director of Information Systems.Optimize employee productivity through multi-skilling, multitasking, and flexible scheduling to achieve the financial goals of the business while meeting guest expectations.Prioritize improving productivity and prudently managing utility and payroll costs within established guidelines, ensuring optimal deployment and energy efficiency of all equipment.Advise hotel management on potential enhancements through existing or new Information Systems and technological advancements.Address guest and employee inquiries courteously and efficiently; report complaints or issues when immediate solutions are not available, ensuring timely follow-up.Assist in preparing the annual Finance Business Plan, ensuring divisional objectives align with the overall business goals of the hotel and the needs of employees.QualificationsA minimum of three years’ experience in a comparable role.Experience with pre-opening operations is preferred.Demonstrated background in luxury hospitality within both resort and urban city environments.Proficient communication skills in both spoken and written English