Information Technology Field Engineer

IT Field Service Engineer required by CareerWise Recruitment for our IT Services client in Dublin. Permanent role.This role requires:Provide onsite support to our nationwide customer baseDevelop and build positive and professional relationships with our customer.Liaise with other engineer’s/technicians and customersDiagnose/troubleshoot software, hardware, and network issues at customer sites.Install/Configure servers, computer equipment & peripheralsDeal with Customers issues effectively and efficiently, while ensuring a high level of customer satisfaction with the services that we offerCommunicate regularly with the dispatcher regarding on site visitsUpdate the ticketing system after each callRequirements:A proven third level qualification in an IT related discipline. The minimum qualification is that of CompTIA, but those with higher qualifications, up to and including degree level should also apply, as this role is used to advance suitable candidates’ careersHave at least 3 years experience in a similar role within the IT sector.Proficient in Microsoft Desktop OS (domain environment), desktop application related configurations, troubleshooting etc.Good knowledge of Microsoft 365 Administration and SecurityStrong problem solving skills, ability to visualise a problem or situation and think abstractly to find a resolutionExcellent communication skills are important, especially being fluent in speaking and writing EnglishHold a full, clean Irish/EU driving license, or UK driving license where applicableBe available to work out of hours – evenings and weekends on a rostered basisPOS experience is an advantagePlease call James Farrar today for further information on 0872489961 or email: jfarrar@careerwise.ie CareerWise Recruitment (In Search of Excellence) Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors.We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin.By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities.CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.