Information Technology Help Desk Technician

Hello IsaacThis is Sheetal from ABSI having a new IT HELP DESK SUPPORT ROLE at HARRISBURG PA if you are available for the same please let me know asapPOSITION : IT HELP DESK SUPPORTLOCATION :HARRISBURG PAONSITE ROLEONSITE INTERVIEWJOB DESCRIPTION:Required Skills:• Experience with call tracking and ticketing software• Attentive to details and ability to be resourceful (using supplied documentation)• Ability to support users with limited knowledge of computers, software, hardware, and systems• Above average communication skills and telephone manner.• Excellent organizational skills• Basic User & Security Group Active Directory administration• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365• Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)• You will be a self-motivated achiever who gains satisfaction from providing excellent customer service• 1+ years previous IT Service Desk and/or Call Center experience requireSheetal Agarwal American Business Solutions Inc8850 Whitney DriveLewis Center, OH 43035Cell : 614-541-3190Work : 614-888-2227 Ext. 4692 Fax: 888-699-8866Mail to: sheetal@absiusa.com