Monday, October 27, 2025
MPower Plus

Information Technology Operations Specialist

Posted: 2 days ago

Job Description

Primary / Core Skills:IT Operations & Production Support: Minimum 2 years of experience in IT operations or infrastructure monitoring.Incident Management: Proficiency in handling real-time alerts, performing diagnostics, and escalating issues appropriately.Monitoring Tools: Hands-on experience with Splunk, ServiceNow, and Bamcom UI.Technical Proficiency: Familiarity with Linux, MQ, SQL, and API monitoring.Communication & Collaboration: Strong ability to communicate effectively with technical teams and stakeholders.Operational Documentation: Experience maintaining runbooks and support guides

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