Information Technology Specialist

A leading multinational company based in Alexandria is currently looking to hire an IT Specialist:Key Responsibilities:Provide first-level support for hardware, software, network, and IT-related issues.Manage and support site systems (CCTV, access control, time & attendance).Administer Active Directory, Microsoft 365, Azure, and Windows Server environments.Log, monitor, and resolve IT tickets; generate reports and improve workflows.Deliver remote support, user training, and maintain IT documentation and knowledge bases.Install, configure, and maintain software, systems, and hardware.Participate in IT infrastructure and automation projects.Support IT rollouts, onboarding, and technology upgrades.Manage IT assets, track inventory, and assist in system security operations.Contribute to continuous improvement of IT services and processes.Requirements:Bachelor’s in IT, Computer Science, or related field.1–3 years of IT support experience.Strong troubleshooting, communication, and customer service skills.Knowledge of IT systems, networks, and administration.Certifications (CCNA, MCSA, ITIL) preferred.Excellent command in English.