Information Technology Support Specialist

About ScrawlrScrawlr is a company building a software platform and series of products dedicated to enabling alternative forms of communication layered on existing internet content, together with delivering superior monetization flexibility and content ownership for content generators.We are working on a transformational project that we believe will have a global impact, and we expect our team members to solve complex, unique technical problems daily. Our team members are given a high degree of product ownership, including the latitude to propose and implement approaches that can be divergent from all standard or existing solutions.This role will also work with our partner companies, with the primary focus being the operational support and compliance enforcement of a growing national life insurance brokerage and financial services provider.SummaryWe are seeking an IT Support/Security Specialist to support an array of companies.This role is for Vancouver or Toronto.This is an ideal role for a recent grad, or someone with a few years of experience, who thrives in autonomous environments and are driven by ownership, accountability, and delivering results with minimal oversight. This role combines advanced IT knowledge and abilities with system-level thinking and team influence. The ideal candidate will be a proactive problem-solver, and a detailed oriented individual capable of enforcing regulations and internal policies and procedures.What to ExpectA high-autonomy environment with little day-to-day oversightResponsibility of basic infrastructure and platform engineering Influence over tooling, practices, and team processesAccountability for delivering secure, scalable, and cost-effective systemsClose collaboration with engineering, product, and business stakeholdersThe opportunity to shape the long-term infrastructure visionResponsibilitiesYour role will include, but will not be limited to:Leading cloud security efforts and legal compliance Managing platform services such as OpenVPN, and Google WorkspaceMonitoring system performance, managing cloud spend, and resolving operational issuesProviding technical direction and mentorship to usersRequired Skills or ExperienceProven track record of working independently and delivering in low-supervision environmentsFamiliarity with VPN tools, especially OpenVPNBasic proficiency in Python, and JavaScriptExperience with GitHub repository architecture and access controlAdministration of Google Workspace and 1PasswordStrong knowledge of cloud security practices and operational complianceDemonstrated ability to influence systems, and drive resultsNice to Have Skills or ExperienceAWS certifications (e.g., Solutions Architect, DevOps Engineer)Security certifications (CISSP, AWS Security Specialty, Security+)Experience with SOC2, ISO 27001, or GDPR complianceContributions to open-source infrastructure or internal platform toolingBasic proficiency with Terraform and infrastructure-as-code Building and optimizing CI/CD pipelines using GitHub Actions and CircleCIReviewing and writing infrastructure and application code (primarily in PHP, Python, and JavaScript)Compensation$75,000 - $85,000 per year base salary plus an options grant commensurate with capacity for contribution to the teamPosition TypeNature: Permanent, Full-time, and in personTime Commitment: 40 hours per week, with occasional overtime requiredLocation: Vancouver, BC or Toronto, ONStart Date: ImmediatePlease note: Candidates must be currently authorised to work in Canada.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.