Daily Banking Specialist with English language

At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter. Want to make a meaningful impact?At ING our purpose is to empower people to stay a step ahead in life and in business.

We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking can be. For you that means plenty of opportunities for personal growth in a continuously evolving environment. In return we ask for your long-term commitment and involvement.

If this is the environment you thrive in, then apply and join us in changing the future of banking!Our department WB Daily Banking & Channels Support is responsible for 1st line support to our clients on a new, cross-product Commercial Banking interactive channel. You’ll be working in an international team to support our clients worldwide with technical and functional support on this new channel, products and payments related questions.

Something for you? Be a part of an international changing environment where „Every day is a new day“How are you contributing to ING?You will support our corporate clients for Daily Banking services in our portfolioYou will be responsible for financial data investigation and analysis (operational topics, payment related questions)You will provide direct support to our corporate clients in banking operational workflow topicsYou will play an essential role in continuously improving our client satisfactionYou will assist clients in detecting technical and functional issues with channel related services and use your extensive experience and knowledge to diagnose, prioritize, advise and resolve technical and functional problemsYou will identify and bring forward suggestions for continuous improvement, provide input for larger projects based on own experience and best practicesYou will maintain contact with clients and/or stakeholders and keep them informed about the progress of their requestYou will set-up clients on the new channel and related services and coordinate the end-to-end administrative processYou will be responsible for data investigation and analysis to complete clients requestsAre you also someone who… has exceptional organizational, planning and time management skills coordinates activities and comes up with solutions is client-oriented, patient and attentive with clear and positive communication skills has professional English language knowledge is highly collaborative, self-driven with focus on delivery has attention to detail and able to recognize important information, research and make connections is flexible and comfortable in a fast changing environment uses MS Office Then you are our new Operations Specialist!Wage (gross)From 1489 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position.

Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component. We Offer You a Bunch Of Great BenefitsFriendly working environmentYou build your own working day - flexible working hours and work from homeDaily working time: 7hrs 45min instead of standard 8hrsDaily refreshments - coffee, fruits, drinksFully equipped gym accessible 24 hours / 7 days per weekGame room with unlimited accessModern designed coffee corner and terrace with the grill spotWellbeINGSick leave compensation: up to 80% of the monthly salaryLife insurance contribution:

up to 22,14 EUR/per month3rd pillar contribution: up to 3% from your monthly salary24/7 external mental health supportLearning opportunities: internal and external learning programsRegular team buildings, social events and communitiesYOU/family/friends timeExtra 3 PERSONAL days per yearExtra vacation days: up to 10 extra days/per yearWe welcome your ING-positive friends:

referrals starting from 1000 EUR150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary awardOur premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)Extra perksYearly bonus based on your performance and company’s resultsCafeteria points: 50€/month (600€/year) - choose when and how to spend themHome office contribution: 20 EUR/per monthDiscounts from our and your favorite stores: up to 30%Warm welcome package for your fresh startPet friendly office, ING Hubs