Inside Sales Representative - International

With over 70 years of backyard cooking experience, Middleby Outdoor, with brands Char-Griller, Masterbuilt and Kamado Joe, strives for excellence in design and builds the most innovative products in the industry and markets we serve. We’re all about creating a workplace where people love what they do and stick around for the long haul. Our team is driven to craft top-notch products while keeping our commitment to high business ethics front and center. Our mission? To build amazing products and even better relationships, all while leading the way with smarts and integrity.SUMMARYAs an Inside Sales employee, located in the Netherlands, you'll play a key role in supporting our outside sales team and valued B2B dealers. Your day-to-day will include processing sales orders, building insightful reports for our clients and sales team, and serving as the go-to contact for dealer support. You’ll also have the chance to occasionally collaborate with our warehouse team on order statuses and identify upselling opportunities, all while contributing to our goal of driving sustainable and profitable growth.What do we expect from you? Daily communication with businesses and consumers via email and telephoneHandling sales orders and informing the customer throughout the entire process.Proactively contacting customers about new product innovations / promotions / backordersDeveloping existing accounts by checking their buying history, suggesting related and new itemsDevelop product and assortment knowledge to answer customer questionsContact with 3PL logistics to ensure smooth and on-time delivery Providing daily support for various activities in the officeWhat kind of experience do you bring with you?Based in The Netherlands with the choice of working on a hybrid basis or remoteMinimum of 2 years work experience in a similar position, ideally experience with both B2B and B2CKnowledge of ERP systems (Oracle NetSuite is a plus) and MS Office applicationsExcellent communication verbal and written in English and Dutch, a third language i.e. German or French is a big plus.What do we look for in you?Demonstrate a high level of sense of urgency, time management, and prioritization skillsStrong analytical and organizational skills; a problem solver with high standardsComfort with fast paced and changing work environmentVerbally strong with excellent phone skillsCommunicate with co-workers, customers and various business contacts in a courteous and professional manner. Discretion in handling sensitive and confidential documents and situations. Ability to work independently as well as collaboratively within a team. Self-motivated, proactive, and resourceful, with a positive, professional attitude. Dedicated to company and personal core valuesWhat we offer:Responsibility from day one and the opportunity to help shape business processes in a rapidly growing company.Space for your own ideasAttractive and modern office with modern hardware and good transport linksShort decision-making processes and open communicationMiddleby Outdoor offers a competitive compensation package and benefits.