Inside Sales Supervisor

Our story began with a passionate idea that we could change the world.... And to be honest, we’ve never stopped believing that... In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry – HIV acquired through needle-stick injuries.In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. And then we kept going...The Inside Sales Supervisor is responsible for driving activity metrics, maintaining a healthy CRM sales pipeline in Salesforce, coaching the team on all aspects of the buying and selling process, managing performance, and driving improvement initiatives across the team and enterprise.The person hired for the position will also be responsible for growing and developing a team of Inside Sales professionals operating in a B2B sales environment.ResponsibilitiesDriving profitable product sales through assigned inside sales teamProspecting and qualifying both inbound and outbound leads through cold calling, email outreach, and nurturing existing accountsConducting both outbound prospecting (cold calling and email outreach) and nurturing inbound leads to build and maintain a strong sales pipelineEstablishing and maintaining business stakeholder relationshipsCreating, and maintaining a working sales plan with strategies and tactics to achieve annual sales forecastCoaching and providing feedback for continuous improvementWorking to attain team sales quota, and team sales productivity metricsEncouraging and promoting a positive team environmentHolding team accountable for successProficient in identifying market trends and account needs in order to react to market activity and reach favorable sales goalsDriving a data-driven, analytical approach to sales model optimization by generating and sharing performance dashboards and reports with senior leadershipSkills and ExperienceMinimum of three (3) years of experience in inside sales or call center managementExperience in the healthcare industry is a plusMinimum of five (5) years of combined experience in salesStrong understanding of sales processes and strategiesSolid knowledge of key products and markets within the biomedical waste industryFamiliarity with competitive suppliers and product offeringsExcellent oral, written, and presentation skillsDaniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include an annual performance bonus, benefits, and/or other applicable incentive compensation plans.