INT Customer Support L1

Aditi LATAMReimagine your realityElevate your career as an INT Customer Support L1 and join a dynamic and innovative team at Aditi Consulting. This role is for a leading company in U.S. insurance regulation. This network brings together insurance commissioners from each state, working collaboratively to protect consumers and promote consistent industry standards. With over 150 years of experience, this organization has established model laws and regulations, providing a solid foundation for insurance oversight.You will contribute to the efficient operation of essential workflows. Your support services will assist end-users and insurance companies during critical and often sensitive moments.What you need to succeed:✅ Experience providing end-user assistance.✅ Experience in customer service via phone.✅ Experience in ticket management.✅ Exceptional social skills, active listening, and empathy.✅ Availability to work in a hybrid model in Puerto Madero, 2 times per week.✅ Availability to work from 11:00 AM to 8 PM (ART).✅ Advanced English (mandatory).Benefits we offer:💻 Reimbursement for connectivity expenses and certifications.🗓️ Quarterly salary reviews.🏡 Hybrid work scheme.🌎 Opportunity to work on global projects with top-tier clients.👨🏽 🎓 Annual training plan through e-learning platforms.🩺 Premium pre-paid medical coverage.2 Annual days extra free.🏋️ Access to WellHub (gym network) and a wellness app.🍔 Monthly After Office events with Pedidos Ya credits for you to enjoy whatever you like.JOIN US!