Intermediate D365 Developer

Intermediate D365 Developer/EngineerJoin a landmark modernisation program at a leading financial services group.You will join a cross-functional Agile product team building a strategic customer engagement platform. This solution underpins servicing and relationship management and leverages Microsoft Dynamics 365 Customer Engagement, Power Platform, and Azure services to deliver digital, data-driven customer servicing experiences.What's In It For YouJoin a career-defining project, delivering an ongoing mission-critical D365 solution to transform the core business operations of a business with more than a century of historyWork on a cutting-edge technology stack; the company is undergoing a full cloud migration to AWS and scaling cloud-first data (Snowflake, Data Build Tool) and AI platforms (Bedrock, SageMaker).Opportunities for skills and career advancement About The RoleAs a D365 Developer, you will be responsible for designing, developing, and customising solutions within the Dynamics 365 Customer Engagement (CE) module, with a specific focus on the Customer Service application. This is a hands-on role focused on backend development and integration, not functional consulting. You will work closely with Product Owners, BAs, and functional consultants to deliver scalable, high-performance CRM solutions. Your squad is responsible for the full development, maintenance, and support of the Product.What Success Will Look Like For YouYou will design, develop, and maintain custom solutions using Dynamics 365 CE SDK, APIs, and Power Platform.You will implement integrations with internal systems and third-party services using Azure Logic Apps, Dataverse, and RESTful APIs.You will create complex Power Automate flows.You will create custom Power App components.You will create data migration scripts.You will write unit tests and integrate them into CI/CD pipelines.You will create and customise native dashboards and reports.You will maintain technical documentation and subscribe and contribute to best practices.About You: What You Will HaveQualifications:Matric.A relevant IT qualification (degree or diploma).Certifications (Recommended):MB-910 CRM fundamentals.PL-400 Power Platform developer associate.Advantageous: MB-230 D365 Customer Service functional consultant associate.MB-280 Customer Experience Analyst associate.Experience:At least 3 years' experience in D365 Customer Engagement (CE) / CRM development.Experience in Microsoft software development.Technical Skills (Strong Proficiency in):C#, .NET framework.Javascript/Typescript, HTML, CSS.Power Platform (PowerApps, Power Automate, Dataverse).Plugins, Custom Workflow Activities, Actions, and Business Rules.Azure Integration Services (Logic Apps, Functions, Service Bus, API Management).Azure DevOps (Pipelines, Repos, CI/CD).Integration patterns using REST APIs, OData, and Microsoft Graph.Experience with solution packaging and ALM.A good understanding of D365 security models, entities, relationships, and metadata.Location: Cape town or Johannesburg, hybrid work model