Internal Controls Associate - Regional Operations

About The TeamThe Operations team at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, Fraud and Internal Control. Browse our Operations team openings to see how you can make an impact with us.Job DescriptionIncident Management: Assist in local incident investigations and documentation to support incident recovery, minimizing monetary and reputational loss. Analyse trends to identify risk areas for further auditsRisk Assessment: Drive risk assessment and process review on cross-functional teams to identify potential harm to the business, evaluate the adequacy and effectiveness of current team structure, SOP, and system features, and implement holistic enhancements to mitigate potential risksCost Audit: Perform independent audits on company procurement spending, looking for cost savings opportunities, establishing proper procurement guidelines, as well as raise product requests to support business needsSpecial Project: Conduct special audits, ad-hoc investigations, and reviews in areas where senior management requires specific safeguards and appropriate internal controlsRequirementsBachelor's degree in Finance, Accounting, Business or equivalent Relevant experience in e-Commerce, technology, consulting, or banking that could provide valuable insights into SOPs and system effectiveness to strengthen risk management at ShopeeExperience in internal auditing, risk management, or management consulting focused on process transformation and deployment strongly preferredSelf-motivated, results-oriented, and able to thrive in a dynamic environmentData-driven with strong Gsheet / Excel skills, a sharp problem solver that is able to identify root causes and propose data-backed solutions. Knowledge of SQL or Python to pull raw data for independent audit is a strong plusStrong communication skills, ability to structure information clearly and concisely in both written and verbalAbility to set clear goals and timelines for effective project management and to confidently identify and influence stakeholdersCertified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified in Risk and Information Systems Control (CRISC) is preferred