Internal IT Lead

We're pushing the boundaries of Insurance TechnologyINSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we're revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US.INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We're continuing to grow our business and our Client Delivery team is at the forefront of our growth plans.Follow us to learn more: Instanda.com | LinkedIn | Twitter | YouTubeRequirementsAs the Global IT Lead, you will be responsible for overseeing all aspects of the company's IT operations, infrastructure. You will ensure that our IT systems are secure, scalable, and aligned with the business goals. This includes managing IT services, leading digital transformation projects, implementing best practices, and providing technical support to the team.This UK-based position plays a key role in supporting our global teams across the UK, EMEA, North America, and APAC regions. The role is primarily remote, with occasional travel to our London office as needed. Working hours are aligned with standard UK business hours.What You Will DoIT Strategy and LeadershipDevelop and execute the company's internal IT strategy to support business objectivesDrive digital transformation initiatives, ensuring the use of modern and efficient technologiesCollaborate with leadership to identify and address technology needsInfrastructure and Systems ManagementOversee the design, implementation, and maintenance of IT infrastructure (networks, servers, and devices)Ensure uptime, scalability, patching and reliability of internal systems and applicationsManage and optimize cloud solutions, software licenses, and hardware procurementCybersecurity and ComplianceImplement and maintain robust security measures to protect sensitive data and systemsEnsure compliance with relevant regulations (e.g., GDPR, SOC2) and best practicesConduct regular security assessments and auditsIT Support and Team ManagementLead and develop the internal IT team, including hiring, mentoring, and performance managementProvide hands-on technical support for employees and resolve IT-related issues efficientlyManage vendor relationships and IT service agreementsAdhere to INSTANDA's information security policies, guidelines, and best practices to protect our company and our clients. Contribute to a culture of security awareness within the company. What We're Looking ForProven experience in IT management, with at least 3 years in a leadership roleStrong understanding of Microsoft Entra, Intune, Autopilot, Jamf, AzureStrong project management skills and experience leading IT initiativesExcellent problem-solving, communication, and leadership abilities. Preferred SkillsKnowledge of ITIL or similar frameworksExperience working in a software or technology-driven businessCertifications such as TOGAF, Microsoft or Azure CertificationsBenefitsCompetitive salary Generous 28 days holiday allowance, in addition to public holidaysFor every year of service you complete, we'll give you an additional days holiday (max. 5 days)One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life adminFreedom Pass work up to 4 weeks of the year from anywhereFlexiBank you decide when to use your public holiday allocationHybrid Working approach varying with the nature of your roleLife cover; income protection and participation in the company pension schemeAll employees are included in the company discretionary bonus scheme £100 per month to put towards wellness activitiesAnnual learning & development allowance of £1,250 Free access to LinkedIn learning and Microsoft ESI learning platform