Internal Sales Representative

About the companyFounded in 1995, Vulcan is Australasia's highest performing metals distributor and processor, delivering solutions that enable excellence. With 66 sites and :1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business - and this always starts with people.About the RoleWe're looking for a customer-focused, proactive team player to support our busy distribution office. In this office-based role, you'll be the first point of contact for customers, helping drive service excellence and operational support across our Carbon, Stainless, and Aluminium divisions.Key Responsibilities:Handle inbound calls and emails professionallyProcess orders and quotes accuratelyFollow up with customers to ensure satisfactionSupport the sales team with business developmentBuild strong customer relationships, including occasional visitsAssist with stock and inventory managementPerform general admin and branch support tasksHours: Monday to Friday, between 8:30 AM - 5 PM (8-hour shifts)RequirementsInternal sales experience (preferably in trade, distribution, or industrial setting)Customer service experience in a trade/industrial environmentFull Class 1 driver licenceIntermediate (or higher) computer skills (e.g., MS Office, ERP/CRM systems)Strong attention to detailAbility to be flexible and work in a small team environment and assist where necessaryAbility to work under pressure and prioritise when things get busy Benefits Join a supportive team where your contributions are valued Long-term career opportunities in a stable, growing business On-the-job training and development to help you succeed Access to Vulcan's health and wellness programme Represent a trusted brand and make a tangible impact on the industry  Ready to Join Us? Click Apply Now to take the next step in your career with Vulcan. We're excited to meet you! Please note that you must be currently residing in New Zealand or have a valid work visa to be considered for this position.We are committed to health and safety in our organisation. Due to the nature of this role & our business, a pre-employment medical and drug screen is part of the recruitment process for the successful person.