International Customer Support Representative — Night Shift (Gulistan-e-Johar)

PKR 45,000–50,000 base + incentives (total PKR 63,000–75,000+). Night shift (Mon–Sat, 6 PM–2 AM or 8 PM–4 AM). Paid onboarding + fast-track to Senior roles. Easy Apply preferred.International Customer Support Representative (Night Shift — On-site) Location: Gulistan-e-Johar, Karachi | Full-time | Mon–Sat, 6:00 PM–2:00 AM or 8:00 PM–4:00 AMAbout ABS International 16+ years as a global BPO & customer experience provider. Structured metrics, paid onboarding, daily coaching, and a clear promotion path for top performers.Key responsibilities Handle inbound & outbound international calls; deliver First Contact Resolution.De-escalate and resolve challenging cases professionally.Log accurate case notes in CRM (Salesforce/Zendesk preferred).Meet KPIs (AHT, CSAT, FCR) and participate in daily coaching.Suggest process improvements to improve CSAT and efficiency.Must-have 1+ year verifiable voice BPO / international calling support or outbound sales experience.English fluent (C1+), neutral accent preferred.CRM experience and basic computer literacy.Available for on-site night shift in Gulistan-e-Johar.Perks Paid onboarding, attendance bonus, salary advance option, daily performance rewards, fast-tracked promotions.How to apply Click Easy Apply and upload CV. Shortlisted candidates contacted within 24–48 hours.