International Sales Effectiveness Lead

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We are redesigning public safety to make the world a safer place.Our team is Sales Effectiveness within the Worldwide Sales Operations organization. Our mission is to improve the selling experience for global Motorola Solutions’ sellers and sales leaders. Our Salesforce.com platform is the heart of our mission.We maximize the benefits of Motorola’s investment in digital sales platforms like Salesforce, advocating for strategic next generation projects that will transform and align sales planning across multiple regions.Job DescriptionWe are seeking an International Sales Effectiveness Lead to lead programs that equip international sales teams with necessary tools, data, and resources to help boost sales growth across Motorola’s portfolio streamline CRM administration work. This role will partner with sales, sales operations, and enablement teams to develop data-driven solutions that transform the sales process and provide new insights for sales teams operating outside North America.Serving as an advocate, this role will tailor global programs to regional needs or help identify regional process changes, requiring detailed knowledge of international sales goals and operations. The role will translate business needs, user feedback, and strategic objectives into specific requirements, primarily for the Salesforce platform. In addition, this role will require gathering grassroots ideas cross-regionally, and using them to identify global pain points or opportunities that can be addressed through new projects.Responsibilities include identifying improvements, defining solutions, building roadmaps, identifying key data sets, and assisting with implementation. Success will be measured by solution adoption and business impact.ResponsibilitiesDevelop a keen understanding of the International Sales and Sales Ops processes for both direct and channel teams.Own the development, implementation, and roll-out of new business processes and Salesforce solutions that help international sellers leverage the platform to its full potential.Gather, understand, and document business requirements for Salesforce development initiatives and serve as the voice of international sales teams throughout the process.Build and maintain a trusted relationship with front line sellers, sales leaders, operations leaders, and the extended IT teamAdvocate for the needs of the international sales and sales operations teams within the Sales Effectiveness team and the broader IT and business groups.Gather and relay feedback to continuously improve the Salesforce experience and enablement strategy for international sales teams.Understand processes and solutions developed for specific regions and tailor them for implementation in other parts of the world in order to meet regional-specific requirementsWork closely with the different enablement teams to put together training and communication programs to educate international sales teams on new and existing Salesforce applications.Assist in generation of Salesforce reports to support the international sales and sales operations teams.Skills & AbilitiesUnderstand user needs and combine them with business objectives and strategy to define specific project requirements.Experience with the the Salesforce PlatformExceptional understanding of the sales process and how Salesforce can enable sales successGood Project Management skills in the form of prioritizing, scheduling, and communicating project status and goalsContinuous evaluation of sales processes and how to remove administrative burden from both front line sellers and sales managers/leaders.Able to stay apprised of developing technologies such as AI, Machine Learning, and new Salesforce features, and apply them to modernize Motorola’s businessWork in a globally dispersed team, accommodating different time zones and local business requirementsDemonstrated technical aptitude and ability to engage with architects and technical SMEsTeam player with strong communication and interpersonal skills.Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessionsOutstanding analytical skills with the ability to see the big picture, define a vision, and execute on it.Understanding of IT Agile development, writing, and submitting Jira storiesMaintain working relationships with intra-organization groups including sales, sales operations, IT, and any others required to complete projects..Ability to quickly adapt to new requirements and changing situations.Ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogueTableau knowledge a plusBasic Requirements5+ years of direct experience delivering and/or overseeing development of software solutions OR 5+ years of experience in a sales or sales support roleSalesforce platform experienceStrong understanding of the sales processBachelor’s degree in business or computer science related degree preferred