Job Description
This is a remote position. Mail:- info@naukripay.com telecaller job involves making outbound calls to potential and existing customers to promote products or services, generate leads, and close sales. Key duties include answering inbound calls, addressing customer inquiries, resolving complaints, and maintaining detailed records of all interactions. Strong communication, persuasive speaking, and organizational skills are essential for this role. Key responsibilities Outbound calling: Make calls to prospective customers to introduce products or services, explain features and benefits, and persuade them to make a purchase or schedule an appointment. Lead generation: Identify and generate new sales leads by engaging with potential customers over the phone. Inbound call handling: Answer incoming calls from customers to assist with inquiries, provide information, and resolve issues. Customer support: Help customers, address their needs, and handle and resolve complaints to maintain customer satisfaction. Record keeping: Maintain accurate and detailed records of customer interactions, conversations, and sales data in a customer database. Follow-up: Follow up with leads and existing customers to provide new information, confirm details, and nurture relationships. Required skills and qualifications Communication: Exceptional oral and written communication skills, with the ability to speak clearly and persuasively. Interpersonal: Strong interpersonal and active listening skills to understand customer needs and build rapport. Problem-solving: Ability to handle customer complaints and resolve issues efficiently. Organizational: Good organizational and time management skills to handle multiple tasks and maintain accurate records. Sales: Persuasive and confident approach to engage customers and achieve sales targets. Education: Typically requires a high school diploma or equivalent.
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