Functional Specialist

Purpose of job: To assist in performing functional consulting services related to ITS core products and that includes projects implementations. Key Work:

To assist in project scope definitionTo examine the client business and assist in defining what the system should do in his area of expertiseTo assist in defining the client technical, interfacing, and operational requirements and constrains from business aspectsTo assist in developing implementation plansTo assist seniors in advising the client on means to close requirements and application gaps and to assist in providing information and knowledge about the system under implementationTo participate in system testingTo assist in providing post implementation functional supportTo assist in presales activities including demos, workshops, conferences and proposals.

To ensure adherence to ITS internal procedures regarding Quality and Knowledge ManagementThe Job CompetenciesCore CompetenciesCommunicationCustomer FocusInnovationTeam WorkProfessional CompetenciesAdapting to ChangeTechnical depth and CredibilityQualityResults OrientedKnowledge, Experience, Education requiredKnowledgeFunctional knowledge of the specific industryKnowledge of producing, managing and running presentations, workshops and seminarsBehavioural Skills:

ProfessionalismCommunicating & InfluencingTeam WorkingUsing Computer ToolsUsing CASE ToolsSkillsProblem Solving SkillsSelf-motivated, disciplined, enthusiastic, professional, resilient, honest and possessing excellent influencing and communications skills both verbally, written and when delivering presentations and workshops;Demonstrates adaptability and flexibility in order to complete job tasks;Ability to manage client expectations to ensure that ITS is able to deliver the required levels of service and customer satisfaction;Comfortable under pressure and when meeting deadlines;Education & ExperienceA Bachelor’s degree in a relevant disciplineA minimum of 0 - 2 years of relevant experience in the specific industry