Interpreting Project Manager

Descripción del puestoAs an Interpreting Project Manager (PM), you play a vital role in the successful delivery of interpreting services to our clients. You will manage interpreting assignments from beginning to end, ensuring every project is efficiently scheduled, staffed with the right interpreter, and delivered with exceptional quality. This is a dynamic and highly collaborative role requiring organization, communication, and problem-solving skills.Schedule: Monday–Friday, Full-Time, PST Time Zone.ResponsibilitiesCoordinate interpreting assignments by scheduling qualified interpreters based on client needs, language pairs, and specialization.Assign interpreters using our scheduling system and ensure all job details are communicated clearly.Monitor project timelines, ensuring all assignments are completed on schedule.Collaborate with account managers and clients to clarify project requirements and expectations.Maintain high service quality by reviewing interpreter performance and collecting client feedback.Negotiate interpreter fees and manage assignments within budget.Communicate proactively with internal teams and clients to address changes, risks, or issues.Maintain accurate documentation for all projects, including contracts, communications, and invoices.RequisitosRequirementsFluent in English (written and spoken)Minimum 2 years of experience in project management or scheduling (language services industry strongly preferred)Demonstrated ability to manage multiple tasks and prioritize in a fast-paced environmentStrong interpersonal and problem-solving skillsExperience working remotely and independently with minimal supervisionPreferred Tools & SoftwareInterpreter Intelligence (or similar scheduling software)Microsoft Office SuiteThe Ideal CandidateA natural organizer with strong attention to detailComfortable with fast-paced, high-volume project environmentsExcellent communicator with strong customer service instinctsFamiliar with interpreting or translation industry practices (preferred)Tech-savvy and experienced using scheduling or CRM systems.