Irish Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria.ResponsibilitiesDeliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiriesOffer clear guidance on products and services, ensuring customers receive accurate and helpful informationResolve customer issues and complaints with professionalism and a solution-oriented approachMaintain meticulous records of customer interactions in the CRM system for quality assuranceCollaborate with colleagues and management to enhance service delivery and customer satisfactionStay informed about company offerings, promotions, and updates to provide insightful serviceRequirementsFluency in Irish (both written and spoken); proficiency in English is highly beneficialExperience in customer service, preferred in a call center or support environmentExcellent communication and interpersonal skills with a dedication to customer satisfactionStrong problem-solving abilities and a proactive attitude toward addressing challengesProficient in CRM systems and adept with standard office softwareSelf-motivated and capable of working independently in a team-oriented environmentWillingness to relocate to Bulgaria and adapt to a new cultureBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth InsuranceAnd Much More..