IT Applications Supervisor

Qualifications:Bachelor’s degree in Information Technology or Information Systems.Minimum 3 years of IT Application experience in the F&B/retail industry (preferably).Skilled with NetSuite ERP (SuiteScript 1.0/2.0, SuiteQL, SuiteTalk REST API, Workflow, Custom Records).Experience in web and mobile app development, including backend and ERP integration.Proficient in modern web frameworks (Laravel, Node.js, React/Vue.js) and mobile frameworks (Flutter, React Native).Strong understanding of API-based architecture (RESTful, JSON) and system integration.Experienced with databases (MySQL, PostgreSQL, Oracle).Proficient with Git and Agile/Scrum methodology.Job Description:Lead and coordinate the application development team through analysis, design, development, and implementation.Evaluate and plan new application requests from users.Ensure system performance and stability through monitoring, troubleshooting, and preventive maintenance.Manage end-to-end application development projects, including testing, UAT, and documentation.Develop and enforce SOPs for system development and change management.Work with external vendors on third-party app procurement, development, and integration.Provide technical support and internal training for application users.Prepare regular reports on project status, application performance, and system improvements.Ensure data security and system integrity in line with IT policies.