IT Business Analyst (E-commerce)

Job Overview: We are looking for a motivated and detail-oriented IT Business Analyst in e-commerce to join our dynamic team. The ideal candidate will play a pivotal role in supporting e-commerce projects by gathering and analyzing requirements, collaborating with technical teams, and ensuring the successful implementation of e-commerce solutions. This position requires strong analytical skills, excellent communication abilities, and a proactive approach to managing tasks and responsibilities. Job Responsibilities: 1.

E-commerce Projects and Change RequestsActively participate in E-commerce related change requests and projectAssist in gathering and analyzing end-user requirements to ensure alignment with business needsWork with project stakeholders to perform system analysis, design, troubleshooting, and testingManage and track the overall development work and scheduleMonitor change request/project status and prepare project status report to the IT project team lead2. Application Support and MaintenanceProvide application support in post-implementation and maintenance support for existing systemsProvide application support after implementation to ensure system stability and resolve user issuesAssist in maintenance support for existing e-commerce systemsRequirements:

Diploma or Degree in Computer Science, IT, E-commerce or equivalentMinimum 2 years of relevant working experienceKnowledge of E-commerce application development is preferredStrong analytical skills with the ability to gather, analyze, and interpret requirementsAbility to work independently and collaboratively in a team environmentPreferred experience working with Salesforce Commerce Cloud