IT Capacity and Vendor Demand Manager
Posted: 4 days ago
Job Description
Title: IT Capacity and Vendor Demand Manager [JLPT N1]The role requires understanding future IT workload for both BAU (Business As Usual) and Projects, and then working with IT teams and vendors to develop and maintain IT internal capacity plans as well as vendor demand plans. IT Capacity and Vendor Demand Manager will manage:Capacity planning for IT internal resources.Demand management for external vendors to ensure optimal resource utilization to effectively support IT delivery and realization of company strategy.Role and Responsibilities:IT Managers (resource managers)/Program Managers: Align on BAU and project plans. Align on implications of capacity and vendor demand plans on BAU and project delivery, including any necessary actions to address resource constraints.Vendor Managers: Ensure vendor demand management processes are aligned with the overall vendor management framework.Financial/Contract Manager: Provide input when demand or vendor capacity shifts significantly from contractual plans.IT Service Delivery Manager: Align expected workload with SLAs and service stability requirementsCompany Executives:Share capacity and demand plans. Align on necessary actions needed at executive level to address resource constraints.Must have (Skills):Proven experience in demand management, capacity planning, or resource management in IT.Good data analytical skills and Excellent communication skills.Ability to work collaboratively across multiple teams and with external vendors.Executive stakeholder management. Concise, consistent and timely communication and escalation.Fluent in Japanese and Business level English.
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