IT Coordinator

Employment Type: Full-time Location: SingaporeMinimum Experience: 2-3 YearsPixalate is an online trust and safety platform that protects businesses, consumers, and children from deceptive, fraudulent, and non-compliant mobile, CTV apps, and websites.Our software and data have been used to unearth multiple high-profile criminal and illegal surveillance cases including:Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research SaysAdweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTVWashington Post: Your kids’ apps are spying on themPro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad EmpireABC7 News: The State of Children's Privacy OnlineNBC News: How many apps are tracking your childrenOur team of lawyers, data scientists, engineers, economists, and researchers span globally with a presence in California, New York, Washington DC, London, and Singapore.About The RolePixalate is looking for an IT Coordinator to administer and maintain user systems globally and support our office located in Singapore. The IT Coordinator will be responsible for providing technical support to employees, managing and maintaining Pixalate’s computer systems, and networks, and troubleshooting hardware and software issues. This role will work closely with Operations and HR to support employee’s connectivity both remotely and in office.ResponsibilitiesThe IT Coordinator is responsible for:Equipment ordering, set up, and shippingMaintaining an accurate account of equipment inventoryCoordinating with outside vendors for equipment maintenanceTroubleshooting equipment both remotely and in-office, including laptops, printers, routers, phones, etc.Working knowledge of JAMF, Microsoft, Adobe, JIRANew employee tech setup and training, including: setting up company accounts such as email, groups, logins, and passwords; phone set up (as necessary); set up and programming of laptop with pre-installed platforms; setup digital property keycard accessSecurity set upQualifications2+ years experience in IT support, supporting both on-site and remote usersStrong attention to detailExcellent collaboration skillsAbility to work flexible hoursWorking knowledge of JAMF, Microsoft, Adobe, JIRABenefitsWe focus on doing things differently and challenge each other to be the best we can be.Monthly internet reimbursementMonthly internet reimbursementCasual, remote work environmentHybrid, flexible hoursOpportunity for advancementFun annual team eventsBeing part of a high-performing team that wants to win and have fun doing itExtremely competitive compensation