IT Desktop Support Analyst

We are Lockheed Martin, a global security and aerospace company that is principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services.In Asia, we have helped our partner nations fulfil their most important security missions for many decades. From fighter and transport aircraft, to helicopters, integrated air and missile defence, mission systems and space satellites, we are devoted to helping our customers achieve their missions with proven performance, game-changing innovations and key industrial partnerships.The IT Desktop Support Analyst will provide onsite support for multiple sites in Japan as well remote support to several other locations within the North Asia-Pacific Region with periodic travel to those locations as needed for onsite support as needed, with the direction provided by the APAC Digital Workplace Manager who is based in Melbourne Australia.The work location is based out of our Tokyo, Japan office and requires a customer focused hands-on technical analyst with the ability to multi-task in a high-paced environment.Our ideal candidate is a quick learner, self-motivated candidate with experience with AV/IT equipment (servers, touch screens, VTC, AV and meeting room equipment, etc.) and basic knowledge of Cisco switches/routers on LAN/WAN/WIFI networks and ability to work under direction to configure and install. You have skills/demonstrated experience in:Ability to work as sole on-site support person with direction and support from remote IT Manager and working closely with key stakeholders on-site and remote.Experience supporting and imaging Windows 11 devices and knowledge of Microsoft Office Suite and M365.Experience with support of laptop hardware and ability to troubleshoot network connectivity and desktop issues, fix technical issues relating to hardware and software.Good written and verbal English language communication skills along with your Japanese language skills.Confident in supporting technical presentations.Experience with supporting desktop remotely is highly advantageous.Special requirements:Chosen candidate must have existing rights to work and live in Japan at the time of application, and is able to travel internationally as this role may require some travels.Click ‘apply’ to complete our online application form. We look forward to connecting with applicants who meet the mandatory work rights and skill requirements.What we offer you:Our flexible schedules, competitive pay and comprehensive benefits, enable you to live a healthy, fulfilling life at and outside of work. Training and development opportunities to grow your career and skills for life with Lockheed Martin.Our culture of performance excellence, ethics, teamwork and inclusion is embedded in everything we do. Be empowered to be your best in using your strength to make a difference in the lives of one another.Curious about joining our team?Lockheed Martin supports Equal Employment Opportunity and Diversity in the workplace by creating a place of employment that is, harassment free, diverse, fair, ethical, inclusive, and values the contribution of all its employees. Diversity and inclusion are the foundation of our culture and reflect our values of doing what’s right, respecting others and performing with excellence. By leveraging our employees’ unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value.Learn what’s it’s like to work with us at www.lockheedmartinjobs.com/getting-to-knowFor more information about Lockheed Martin, visit www.lockheedmartin.com