CBRE

IT Field Support Analyst

Posted: 12 hours ago

Job Description

Jakarta - Jakarta Raya - IndonesiaCBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.What You’ll DoYou will coordinate the daily operations for a small to medium-sized location. This includes software, hardware, tape backups, phone administration, and the local area network. This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users. Assist with the daily operations of the local area network. Install and upgrade operating systems including standard business applications and associated peripherals. Maintain a daily backup of specific network files. Perform service administration tasks for software and hardware products to ensure manufacturer warranty. Troubleshoot any software and hardware problems through debugging, testing, and vendor assistance. Perform software and hardware inventory. Conduct the administration of phone and voicemail systems for the site. Use existing procedures to solve straightforward problems while having a limited opportunity to exercisediscretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You’ll Need 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Service line: None

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