IT Operator (1182)

We’re are looking for a detail-oriented IT Operator to join our team on behalf of one of our major clients in the banking industry.In this role you will play a critical part in maintaining our computer systems and ensuring smooth daily operations. Your responsibilities will include executing scheduled jobs, monitoring system performance and providing first-level support to users.Key Responsibilities:Execute EODs/Batch jobs as scheduled, troubleshooting any issues that arise during execution. Support the monitoring process of the banks systems, ensuring prompt identification, logging, and escalation of IT incidents through set proceduresPerforming EOD’s in UAT/INT systems, ensuring that they are updated and available to users on time for test purposes.Providing 1st level support to users and assist in resolving inquiriesQualifications:Bachelor’s degree in information technology or equivalent Work experience in an Operators related role (1-2 years)Excellent computer literacyVery good command of English languageAbility to work collaboratively in a team environment Willingness to learn and adapt in a fast-paced environmentAbility to work on 24/7 rotation shiftsWhat we offer:Private health insuranceContinuous learning, professional growth, and career developmentOpportunity to work with cutting-edge technologiesA dynamic and collaborative work environmentWho We Are:UpcoMinds is a dynamic IT company with 28 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves in the digital world. Our team’s skills and expertise will ensure the holistic digital transformation of any organization, which will considerably improve both business operations and customer’s experience.Our goal is to always have our end products and services reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe deeply in developing long term strategic partnerships with our clients by exceeding expectations and maintaining a high level of transparency.Find out more about us at www.upcominds.comWe commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job.