IT Services Administrator

PwC Services Portugal (PSP) is a joint venture between PwC Luxembourg and PwC Portugal, serving as an integral extension of PwC Luxembourg. Our growing team operates as an acceleration center supporting PwC Luxembourg’s clients. Leveraging a unique pool of talented professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service delivery by integrating seamlessly into PwC Luxembourg’s operations and addressing talent attraction challenges sustainably. The role - IT Services Administrator ResponsibilitiesWe are seeking an IT Services Administrator to support the maintenance of our IT landscape and provide technical assistance to IT Teams. Your main responsibilities will include, but are not limited to: Analyze information, diagnose symptoms, and resolve incidents through events generated by our monitoring tools Comply with OLAs defined by the Service Delivery Manager and contribute to elevate customer satisfaction Be engaged in proactive management for our application services. Your profile BSc or MSc in Computer Science, Information Technology or a related field Experience with Windows server Knowledge of Network concepts Understanding of how all components within an IT service interact with one another Basic administration and Cloud knowledge is considered as a differentiator Fluent in both written and spoken English and Portuguese. We believe you have what it takes. Are you ready to join our “community of solvers”?Be a part of The New Equation.