IT Specialist

The Job:We are seeking a skilled IT Specialist to join our growing team. In this role, you will be responsible for the setup, maintenance, and troubleshooting of our technology infrastructure, ensuring seamless operations for our corporate team.You’ll work cross-functionally with software engineers and other team members to deliver robust and reliable IT solutions that directly support our mission to eliminate wildfires. This includes managing hardware, software, network systems, and providing technical support to end-users.What You Bring:Bachelor's degree in Information Technology, Computer Science, or a related field. 5+ years of professional experience in IT support, system administration, or network management. Proficiency in administering and troubleshooting Windows and macOS operating systems. Hands-on experience with network protocols (TCP/IP, DNS, DHCP) and network hardware (routers, switches, firewalls). Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and SaaS applications. Experience with hardware installation, configuration, and maintenance. Proven experience with Mobile Device Management (MDM) solutions. Excellent problem-solving, analytical thinking, and communication skills, with a strong customer service orientation. Preferred (but not required):Master's degree in Information Technology, Computer Science, or a related field. Familiarity with IT service management (ITSM) frameworks (e.g., ITIL). Proven experience with advanced cybersecurity best practices and tools. Exposure to modern IT infrastructure concepts, including cloud services, virtualization, scripting/automation, and system monitoring. Certifications and licenses such as CompTIA A+, Network+, Security+, CCNA, Jamf, Apple, Meraki, Intune, G Suite and other key tools and systemsWhat we offer:Competitive Salary – Reflective of your skills and experienceEquity Compensation – Be a part-owner in the company's futureComprehensive Health Coverage – Including medical, dental, and vision plansHealth Savings Account (HSA) – Optional pre-tax savings for medical expensesUnlimited PTO – Flexible time off to recharge, plus paid company holidaysAbout UsSeneca is eliminating the $1 trillion threat of wildfire across 500 million acres with AI-powered autonomous drone systems. Imagine a world where firefighters can respond to a blaze in under 6 minutes using autonomous suppression technology. That's the world Seneca is building. We’re combining the deep expertise of seasoned fire professionals with the innovation of billion-dollar technology builders to create advanced systems that save lives, property, and natural resources.This is more than a job—it's a mission to transform safety across 500 million acres. Whatever your background, if you’re a builder, an innovator, or a problem-solver, you belong here.Don’t meet every single requirement? If you're excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply — you may still be the right fit for our team.