IT Supervisor

We are seeking a highly skilled and motivated IT Supervisor to oversee and support our company’s IT infrastructure, systems, and applications across multiple sites. This role requires both technical expertise and leadership capability, ensuring that our operations remain secure, efficient, and reliable. QualificationsAt least 5 years of working experience in IT/Computer - Network/System/Database Administration or equivalent.Experience with major ERP platforms is required; SAP experience is strongly preferred.Solid knowledge of Windows servers, workstations, SQL, and ERP/CRM workflows.Experience in Fortigate firewall administration is preferred.Familiarity with PABX/IP phone systems (Grandstream) and CCTV configuration across multiple sites is an advantage.Strong troubleshooting, analytical, and communication skills.Ability to multitask and work under pressure.Applicants must be willing to work on-site in Mandaluyong City. Key ResponsibilitiesERP ManagementCoordinate and manage the company’s ERP system with providers and internal users.Support ERP-related workflows (accounting, sales, distribution, CRM).IT Infrastructure & NetworkInstall, configure, and maintain computer hardware, operating systems, and applications.Manage and maintain LAN/WAN infrastructure including servers, firewalls, routers, switches, and load balancers.Monitor network performance, troubleshoot connectivity issues, and recommend upgrades for ISPs, firewalls, switches, and access points.Security & ComplianceConfigure and maintain firewall policies, endpoint protection, and connectivity.Implement IT security measures including antivirus, encryption, VPN, VLAN, and regular audits.Conduct system updates, patches, and backups regularly.Systems AdministrationAdminister Windows Servers, Active Directory, Group Policy, DNS, DHCP, and user accounts with proper access controls.Manage corporate email systems and provide technical support across the company.Maintain documentation of hardware, system specifications, and configurations.Technical Support & SupervisionProvide timely response to service issues and user requests.Supervise IT operations for the main office and branch sites.Guide the IT team in troubleshooting and evaluating alternative solutions. Preferred ExperienceStrong background in ERP modules such as Sales, Distribution, and Accounting.Proficiency in network configuration and security (firewalls, routing, switching, VPN, VLAN, proxy servers, load balancers).Hands-on experience managing Windows Servers, databases, and monitoring systems.Familiarity with telephony (IP/PABX), CCTV systems, and VOIP technologies.