IT Support Employee / Project 2 years

Job description We anticipate the project to last 24 months. Profiel Key Responsibilities / Competencies: • Providing 2nd line support • Responding to customer inquiries and resolving technical issues (applications, data, connections) • Performing quick fixes to solve customer problems efficiently • Analyzing data to identify recurring issues and customer needs • Recognizing different file formats such as CSV, ANSI, and EDIFACT • Working with SOAP and REST APIs, as well as FTP/SFTP connections …