IT Support Engineer - (m/f/d)

Technical Support Engineer – Munich (SaaS)Our client, a leading SaaS company based in Munich, is seeking a Technical Support Engineer to strengthen their customer success and operations team. Their platform helps businesses automate workflows and streamline data management across secure cloud environments.About the Role:You’ll handle advanced technical cases, focusing on Azure integrations, SSO/SCIM onboarding, and database transformations (e.g. exporting and converting content to XLSX). Collaborating with engineering and product teams, you’ll ensure a smooth onboarding process for enterprise clients and maintain exceptional service standards.Requirements:3+ years of experience in technical support or customer success within SaaS.Strong knowledge of Azure, SSO/SCIM setup, and database management.Experience with SQL, Excel/XLSX exports, and API integrations.Familiarity with Zendesk, HubSpot, or Jira is an advantage.Benefits:Remote work options.Strong development opportunities within a growing SaaS environment.Comprehensive benefits and wellness support.Work with modern cloud and identity technologies.Location: Munich, Germany / RemoteSalary: €50,000 – €75,000 + Bonus + BenefitsDue to the high volume of applications, only shortlisted candidates will be contacted. For further inquiries or to apply for similar positions, please submit your updated CV to George.Gourley@CodeCompass.co.uk