IT Support Specialist

Onsite position Job Description We are seeking a hands-on and reliable IT Support Specialist .This individual will be the primary point of contact for all IT-related needs at the local office, supporting both end-user devices and facility infrastructure. The ideal candidate is tech-savvy, organized, and capable of balancing routine support tasks with special IT projects.What you’ll be responsible forProviding end-user hardware and software support for company-issued devices (laptops, desktops, tablets, peripherals)Managing mobile devices and associated service linesCoordinating with facilities and external vendors during scheduled maintenance or infrastructure-related issuesLogging, escalating, and tracking issues as needed with internal IT stakeholdersIssuing and collecting IT equipment using asset inventory systemsMaintaining accurate records of IT assetsActing as the onsite IT presence during core hours for real-time troubleshootingSupporting office moves, pilot programs, and system migrations under project lead directionRequired Experience/Skills1-2 years of experience in desktop support or IT operationsStrong troubleshooting skills across hardware and softwareExperience with asset management and inventory toolsExcellent communication and coordination skillsAbility to work independently while maintaining alignment with remote IT teamsNice-to-HavesExperience supporting mobile device management platformsPrevious work with cross-functional teams and vendors in an office/facilities environmentZendeskSlackGoogle Workspace CalendarGmailMeetsDocs, Sheets, SlidesConfluenceJiraDevices we support Lenovo P16 Gen 2/3Lenovo X1 Carbon Gen 13Chromebook FireflyLenovo P620Dell Precision 7670Dell Precision 3680'Dell Precision 7875MacBook ProsAutodesk MayaMotionBuilder3DS MaxMaxon ZbrushAdobe Substance PainterPhotoshopAcrobat