All BR-DGE Builders Receive The Following BenefitsFlexible and remote workingRemote working allowance33 days holiday including public holidaysYour birthday as a day offFamily healthcareLife insuranceEmployee assistance programmeA culture that champions rapid career progressionInvestment in your learning and developmentRegular team events & socialsBecome a BR-DGE BuilderAbout The RoleWe’re looking for an IT Support specialist to join our team and ensure our people, tools, and spaces stay connected and productive. You’ll be the first point of contact for day-to-day IT support across the company, helping to make sure everyone has what they need to do their best work.
You’ll work closely with People Ops and Engineering to support our growing team. What You'll Be DoingDay-to-day IT support - handling requests like password resets, account access issues, equipment troubleshooting, and general tech assistance. Employee lifecycle support - managing onboarding and offboarding processes, including account setup, hardware provisioning, and decommissioning. Corporate software admin - managing users and access across our internal tools (e. g. Google Workspace, Slack, Password manager, etc). Procurement and provisioning - preparing and maintaining laptops, accessories, and other tools for team members across locations.
Office tech management - supporting our Edinburgh HQ, including network infrastructure (Wi-Fi, LAN), conference room AV setup and troubleshooting, and ISP coordination.
Supporting compliance requirementsWhat We're Looking ForPrior experience in an internal IT support or IT operations roleComfortable working with Google Workspace and other modern SaaS toolsFamiliar with office networking, basic AV setups, and endpoint device management (macOS and Windows)A proactive, helpful attitude — you enjoy solving problems and helping others stay productiveA strong relationship builder who will challenge and collaborateWell organised and able to track multiple workflowsA great team player and all-around good human being!What Would Be Great To HaveExperience with security incident handlingExperience with compliance adherence for PCI and SOC2 in an IT systems settingWhat We OfferSalary up to £40k per annum (dependent on experience)Remote working allowance (office days are required for this role to support IT functions)33 days holiday including public holidaysBirthday offFlexible and remote workingFamily healthcareLife insuranceEmployee assistance programme A culture that champions rapid career progression Investment in your learning and developmentRegular team events & socialsApply for this role
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