IT Supporter at GlobalConnect

Do you want to be the person who makes technology simple, smooth, and stress-free for others? At GlobalConnect, we’re looking for an IT Supporter who shares our vision of making technology accessible and easy for every employee across our company.About The RoleAs an IT Supporter, you’ll be at the heart of our technical support operations. Some days, you’ll solve problems over the phone before the coffee even cools; other days, you’ll make sure new colleagues have everything they need to get started on their first day. You’ll help ensure our tools and systems work seamlessly so our teams can focus on what they do best.Your responsibilities will be diverse, ranging from setting up new equipment to assisting colleagues with their technical inquiries and maintaining system efficiency. Every interaction is an opportunity to solve a problem, learn something new, and create a positive experience for someone else.Some Of Your Responsibilities Will IncludeProviding first-line IT support via phone, tickets, and in personManage system accesses, devices, and software for new employeesManaging and resolving support tickets in ServiceNowMaintaining smooth operations in Microsoft 365, Azure Active Directory, and Active Directory environmentsWhy join us?At GlobalConnect, we believe technology should empower people, not frustrate them. Our IT team is friendly, solution-focused, and always ready to share knowledge. You’ll be part of a group that values teamwork and enjoys making everyday work life easier for colleagues across the Nordics.We also believe in giving you the space to learn and grow — whether that’s diving deeper into IT systems, exploring new tools, or finding smarter ways to work.To effectively contribute in this role, we think you’ll need:An interest in IT and technology, and curiosity to keep learningExperience with Microsoft 365, Azure Active Directory, or Active DirectoryExperience with ServiceNow or other ticket management toolProficiency in either Danish, Swedish or Norwegian and fluency in English, both spoken and writtenWe don’t need a personal letter unless there’s something you’d like to explain that isn’t covered in your CV or LinkedIn profile.About UsGlobalConnect is one of the leading connectivity providers in Northern Europe. We’re 2000 passionate and talented individuals who want to make a difference, turning our customers’ visions into reality through connectivity. Our goal is to create the best possible conditions for engaged employees, a place where you can develop and grow, and create unforgettable memories and enjoyable experiences.We have helped develop and digitize societies across the Nordics for more than two decades. Our purpose is what drives us to continue - turning visions into reality by empowering society with connectivity.