IT Technical Support (Freelance / Hourly)

IT Technical Support Technician (Freelance / Hourly)📍 Remote & On-Site | 💼 Independent Contractor OnlyWe are seeking a skilled and dependable IT Support Technician to provide on-demand, hourly-based technical support. Applicants must be legally registered as an independent contractor or operate under a registered company.🔧 ResponsibilitiesHardware Support: Install/replace components, set up or relocate equipment, diagnose hardware issuesSystem & Software: Reimage systems, apply updates, configure new devices, troubleshoot Windows & MS OfficeNetworking: LAN/Wi-Fi troubleshooting, connectivity testing, DNS/DHCP/VPN supportDomain & User Management: Join/remove devices from AD, hostname changes, account & password supportGeneral IT Support: Assist end-users, ensure smooth daily operations, document work performed📘 Required Technical SkillsNetworking: LAN/WAN, TCP/IP, DNS, DHCP, VPN, Wi-FiActive Directory: user management & device enrollmentOperating Systems: Windows (install, update, troubleshoot); macOS/Linux is a plusHardware: component installation, diagnostics, peripheral setupSoftware: Microsoft Office Suite & business applicationsCybersecurity basics: patching, password security, malware awareness✔️ Requirements2–3+ years of hands-on IT support experienceRegistered company or independent contractor status (mandatory)Strong troubleshooting and problem-solving skillsFluency in English (spoken & written)Excellent customer service and communication skillsAbility to work independently with minimal supervisionAvailability for on-demand, hourly projects