A remote-first insurance services organization with over 70 years of experience is seeking a Customer Service Associate to join its growing team. This role offers a unique opportunity to build a fulfilling career from home, helping individuals and families secure the protection they need. With flexible hours, ongoing training, and a people-first culture, this position is ideal for those who are compassionate, self-motivated, and eager to make a meaningful impact.
Benefits100% remote work environmentFlexible scheduling to support work-life balanceComprehensive training and mentorshipCareer growth opportunities within a supportive team cultureMake a meaningful difference by helping families feel secureResponsibilitiesProvide responsive and empathetic customer support via phone or digital channelsGuide clients through insurance options and assist them in choosing the best-fit plansBuild lasting relationships with clients through trust and transparencyCollaborate with team members to achieve shared goalsMaintain accurate records and ensure timely follow-up with customersRequirementsPassion for helping others and solving problemsExcellent communication skills and a friendly, approachable attitudeStrong organizational and time management abilitiesWillingness to learn and grow in a dynamic environmentTeam-oriented mindset with a focus on delivering great service
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