Japanese Restaurant Supervisor

Sokoni Africa Limited is seeking a dedicated and experienced Japanese Restaurant Supervisor to lead our team at our exquisite Japanese dining establishment. As a Supervisor, you will play a crucial role in ensuring smooth daily operations, maintaining high customer satisfaction, and promoting an authentic Japanese culinary experience.Key ResponsibilitiesOversee all aspects of restaurant operations, including front-of-house and back-of-house activitiesEnsure the highest standards of food quality, presentation, and service are metSupervise, train, and develop restaurant staff to enhance their skills and performanceBuild a rapport with guests and manage customer feedback effectivelyAssist in creating and implementing menu changes and promotionsMonitor inventory and maintain appropriate stock levels to meet customer demandPrepare reports on restaurant performance, guest satisfaction, and staff efficiencyRequirementsMinimum of 3 years of experience in restaurant supervision, preferably in a Japanese cuisine environmentDegree in Hospitality Management or related field is an advantageProven leadership skills with the ability to motivate and manage a teamExceptional customer service and communication skillsFamiliarity with Japanese cuisine, dining customs, and cultureAbility to thrive in a busy environment and manage multiple tasksFlexibility to work evenings, weekends, and holidays as required