Java Technical Lead

About the Role:We are seeking an experienced Technical Lead (Implementation) to join our banking/fintechoperations team. The role involves leading a team of Implementation engineers, managingcritical application issues, and ensuring seamless service delivery in a high-pressure, client-facing environment. The ideal candidate will have strong technical expertise, leadershipskills, and a proven track record in the banking/fintech industry.Key Responsibilities Lead and mentor a team of Implementation engineers, fostering collaboration andensuring timely resolution of Implementation issues. Triage and prioritize customer-reported (or) internal issues based on severity, ensuringminimal impact on Implementation. Utilize Java and SQL to troubleshoot, debug, and resolve complex application issues. Manage incident tracking and resolution using JIRA (or) any market relevant, ensuringaccurate documentation and reporting. Develop and maintain Standard Operating Procedures (SOPs) for issue resolution andsystem maintenance. Monitor and track application performance daily, proactively identifying andaddressing potential technical issues. Engage directly with end customers daily, providing updates, managing expectations,and ensuring high satisfaction. Work onsite in a bank environment, adhering to strict security and compliancestandards. Collaborate with cross-functional teams to drive root cause analysis and implementpermanent fixes.Required Qualifications: Experience: 7+ years in Implementation (or) production support, with at least 3 yearsleading a team of Implementation engineers in the banking/Fintech industry. Technical Skills: Strong proficiency in Core Java / Advanced Java & JEE technologies Strong proficiency in JMS, JCA, JTA & JDBC technologies Strong proficiency in concepts of Micro services, API First & Event drivenprogramming (proven record of an implementation) Advanced SQL skills for database querying, optimization, and issueresolution. Should have worked in cloud technologies like Openshift (or) Tanzu (or)Azure (demonstrated experience) Leadership: Proven ability to lead, mentor, and manage a team of Implementationengineers. Customer Interaction: Extensive experience handling end customers daily, withexcellent communication and issue-resolution skills. Operational Expertise: Experience creating and maintaining SOPs for Implementation processes. Proficiency in daily UAT / SIT (or) Production application monitoring,tracking, and performance analysis. Strong understanding of issue severity and prioritization in a customer-facing environment. Industry Knowledge: Deep understanding of banking/fintech systems, processes,and compliance requirements. Soft Skills: Exceptional attention to detail, problem-solving abilities, and a proactiveapproach to issue resolution. Work Environment: Ability to work onsite in a bank environment with a scheduleincluding the 1st and 3rd Saturdays*.Preferred Qualifications: Certifications in Cloud technologies (or) Java Experience with additional monitoring tools (e.g.,Kibana, ELK, EFK, Instana,Dynatrace). Familiarity with Agile methodologies in an implementation context.