Senior Payments Analyst

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight. Our people are the real jet stars!Job DescriptionAt Jetstar, we're all about creating low fares and enabling more people to fly to more places, more often. We're currently seeking a Senior Payments Analyst to join our high-performing Digital team—someone who thrives in a fast-paced environment and is passionate about leveraging data and insight to drive value across the end-to-end payments cycle.

As a Senior Payments Analyst, you’ll play a critical role in identifying and assessing new payment opportunities and delivering insightful reporting that underpins key commercial and strategic decisions. You will help shape our payment landscape to ensure we remain innovative, compliant, cost-effective, and customer-centric.

What You’ll Be DoingMonitor and analyse payment method performance across Jetstar Group carriersLead cost of sale modelling and support payment strategy developmentEvaluate new payment technologies and support vendor negotiationsIdentify and prioritise initiatives across the Payments landscapeCollaborate across Finance, Fraud, Digital, and Customer teams to drive improvementsDeliver data-driven insights and reports that support strategic initiativesEnsure compliance with regulatory and industry standardsContinuously seek to enhance efficiencies and customer satisfactionWhat You’ll BringTertiary qualifications in Business, Commerce, Economics, or related field3+ years in a commercial or analytical role, ideally within payments or financeStrong data analysis and Excel skills; PowerBI experience highly regardedA strategic mindset with experience in process improvement (e.

g. , Lean, Six Sigma)Excellent stakeholder management and communication skillsStrong business acumen and the ability to work independently and under pressureApply now and help us power the future of travel with smarter, more seamless payment solutions. Applications close: Sunday 10 August 2025About Us  The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers.

Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.   Our Culture  Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes.

You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.  Our BenefitsTeam members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.