Jira Administrator – Banking Domain

Experience: 6–8 YearsIndustry: Banking / Financial ServicesResidency(Iqama) + MedicalWe are looking for an experienced Jira Administrator with a strong background in the banking domain to manage, configure, and optimize our Atlassian tools ecosystem. The ideal candidate will play a key role in supporting project delivery teams, ensuring effective governance, and driving process efficiency using Jira and Confluence.Key ResponsibilitiesAdminister and maintain Jira Software, Jira Service Management, and Confluence environments.Configure workflows, custom fields, permissions, issue types, screens, and dashboards.Manage user access, groups, roles, and security schemes in line with organizational policies.Integrate Jira with other tools (e.g., Bitbucket, GitHub, Slack, Jenkins, ServiceNow, Power BI).Support Agile and DevOps teams in implementing Jira best practices for Scrum, Kanban, and SAFe frameworks.Develop and maintain automation rules to streamline recurring tasks.Generate and maintain reports and dashboards for management and project tracking.Perform data migration, backup, and upgrade activities when needed.Collaborate with project managers, developers, QA, and IT security teams to ensure Jira supports enterprise processes.Maintain documentation and ensure compliance with banking IT governance and audit requirements.Provide end-user training and support across departments.Required Skills And QualificationsBachelor’s degree in Computer Science, Information Technology, or related field.6–8 years of experience in Jira Administration (Data Center or Cloud versions).Proven experience in banking or financial services domain.Strong knowledge of Atlassian suite (Jira, Confluence, Service Management).Experience with Jira automation, REST APIs, and scripting (Groovy / ScriptRunner / Power Scripts).Familiarity with Agile and ITSM methodologies.Experience with user provisioning and SSO integration (LDAP/AD, Okta, etc.).Good understanding of governance, compliance, and change management in regulated environments.Strong analytical and problem-solving skills.Excellent communication and documentation abilities.