Junior - Middle Support Software Engineer (.NET)

Junior - Middle Software Engineer (.NET)📍 Location: Karawang & Sukorejo💼 Full-time (On-site)We are looking for a passionate Software Engineer (.NET) with strong communication skills and solid technical understanding in programming and databases. You will be part of a supportive team and play an important role in assisting users, maintaining existing systems, and ensuring continuous improvement of our applications.This role focuses on supporting client-facing applications, analyzing technical issues, and providing fast and accurate solutions.QualificationsFluent in English communication (both written and spoken) – mandatory.Minimum D3/S1 in Computer Science, Information Systems, or related field.Excellent communication and interpersonal skills.Strong analytical thinking and ability to work independently or in a team.Good understanding of application troubleshooting concepts.Proficient in C# and .NET framework.Solid knowledge of databases (SQL Server / MySQL / PostgreSQL).Ability to read and analyze error logs / stack traces.Detail-oriented, proactive, and team-oriented.ResponsibilitiesCommunicate effectively with clients (online/offline meetings) to understand requirements and technical issues.Perform troubleshooting on web applications, console apps, and APIs.Analyze error logs, debug issues, and collaborate with developers to resolve them.Work closely with internal teams to escalate issues to L2/L3 support.Document analysis results, solutions, and fixes in a clear and structured manner.Conduct regular checks on applications and databases to ensure system stability.Collaborate with internal teams to develop new features and fix bugs.Participate in all phases of the Software Development Life Cycle (SDLC).Nice to HaveExperience using JIRA, Odoo, or other ticketing systems.Basic understanding of API integration or microservices architecture.BenefitsCompetitive salary.BPJS (Health & Employment).Training and development opportunities.