Job Description

Our client is one of the world’s largest suppliers of components to the biking industry. Are you a customer-focused professional who has a business-fluent level of Dutch and enjoys working in a close-knit team within an international environment? Are you looking for a challenging role with plenty of responsibility? Then this job might be for you!Responsibilities/TasksAs an Account Manager, you will be the first point of contact for your customers across Europe and manage your own client portfolio. You will build strong and long-lasting relationships and ensure smooth handling of the entire order process. You will coordinate all aspects in collaboration with our field sales team, finance department, and production sites worldwide.Serve as the primary point of contact for customers across EuropeManage and maintain your own portfolio of B2B clientsBuild and nurture long-term, trust-based customer relationshipsEnsure accurate and timely processing of customer orders from start to finishCoordinate the full order flow, working closely with the field sales team, finance department, and global production sitesProactively address customer inquiries, requests, and issues to ensure high satisfactionMonitor order status and logistics to ensure on-time deliveryMaintain up-to-date records in CRM and other internal systemsSupport internal process improvements to enhance customer service efficiencyCollaborate with cross-functional teams to deliver optimal customer solutionsRequirementsBachelor degree (obtained through education or working experience)Good command of the Dutch and English languageA customer-oriented and communicative team playerExperience with B2B relationships and managing order logistics is a plusA proactive and structured way of workingMBO+ / HBO level of education and thinkingAffinity with an international work environmentThis is a hybrid role of 3 days in office per week at their offices in Nijkerk.

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