Junior Billing Administrator

Job ResponsibilitiesThe Junior Billing Administrator is to provide essential administrative support for the Billing & Invoicing, Dunning, Enterprise CRM, FTTH AAA , in-house developed apps, ensuring its efficient operation and contributing to the organization’s overall operations of its respective unit.Operate monthly Postpaid Bill Run and successfully close on time with accurate by performing pre/post billing check regularly and frequentlyDevelop/customize new invoice template/bill mediumHandling complaints & service requests related to Billing & Invoicing, Dunning, Enterprise CRM, FTTH AAA , in-house developed apps and Fixing RATT/VATop Up PIN operation (Generate PIN, Upload PIN & E-PIN management & delivery)Providing Integration/Reporting/Solution to requests which related to Billing & Invoicing, Dunning, Top Up PIN, Enterprise CRM, FTTH AAA and support implementing to get product go live successfullyPreparing Monthly UAM & Governance ReportsDevOps for respective in-house web applicationsEnhance and automate BAU tasksEnsure compliance to company’s policies/procedures Monitor the system (I2000/Digital View) to ensure the system is operating seamlessly as well as rectify and troubleshoot when the system is done to ensure minimum system downtimeFrom time to time, this role will be assigned additional responsibilities as deemed necessary or whenever requiredJob ResponsibilitiesBachelor's degree in Computer Science or related fieldsGood to have experience and understanding in Telecom CRM, Billing & Invoicing and Charging SystemGood to have experience in MSSQL, SQL, Linux and Web Programming (PHP/Laravel is preferred)Good driven and work independentlyGood English in both spoken and writtenGood communications & interpersonal skillsProblem solving skillWorking under pressure and keeping the team spirit with high sense of responsibility for service failuresBe the next Smart HeroJob Application[email protected]No. 464A Monivong Blvd, Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh Cambodia.