Junior Business Relationship Manager

Red & Yellow Creative School of Business is South Africa’s leading authority in digital marketing education. We have themission to unlock creative thinking, to build brilliant careers and organizations using Commercial Logic and CreativeMagic. Our mandate, as educators, is to prepare students for career success in the future, not the past. This single-minded purpose is why we exist, and what continues to drive and inspire us 30+ years later.We are looking for talented people who are fun, dynamic and passionate about all things education and that enjoyworking with people – students, lecturers and staff to join various teams across our fast-growing company.Job SummaryThis is an exciting opportunity to work with a vibrant, growing commercial team – alongside our marketers, learning designers and programme managers – to consult with and support new and existing corporate clients in tackling their internal training and development needs, ensuring that their people - and their businesses - continue to grow and thrive in an ever-changing world. The companies with the most future-fit people will be the ones that win, and we play a critical role in partnering with our clients to develop their teams through transformative learning experience that adds value to our client’s business and their people.This role will provide you the opportunity as an intern to develop the skills required for a Junior Business Relationship Manager where you would gain the ability for consulting, business development & sales, account management and B2B marketing. You will learn to identify and develop relationships with new and existing clients, helping them to analyse their skills challenges and needs, and working with them to develop and deliver cutting edge training solutions that address those requirements. You will be required to also have strong administrative and customer service skills. You will support our Business Relationship Managers (BRMs), Head of Corporate Sales and Chief Commercial Officer with a variety of tasks and deliverables, working with R&Y’s client base that spans businesses of all sizes and across all industries. We believe in building lifelong relationships with our top tier clients, and you will play a critical role in delivering on this.Key Responsibilities and Duties:Primarily, you will be working alongside our Chief Commercial Officer and Head of Corporate Sales, and supporting our Business Relationship Managers, in the performance of their duties, which includes:• Identifying and acquiring new corporate clients for Red & Yellow (B2B sales).• Developing opportunities to acquire new markets for sales.• Building lead lists, generate new leads and opportunities and building relationships with new clients• Increasing the value of current customers and new customers.• Diagnosing and matching the skills needs to our skills solutions in order to sell Red & Yellow programmes and courses to corporate clients• Delivering against revenue and sales targets. In most cases, this will involve:- consulting with clients;- diagnosing learning and development challenges;- developing and prescribing solutions that are comprised of Red & Yellow programmes and courses.• Staying in touch with market related and industry trends including attending relevant seminars and events.• Preparing proposals and presentations• Negotiate and closing sales of varying degrees of complexity, scope and valueYou will also be expected to:• Develop a thorough understanding of our courses, so that you can meaningfully engage with prospective clients and identify courses which suit their needs.• Develop a good understanding of our client's business, processes, and sector/industry developments• Become conversant in matters relating to B-BBEE (specifically relating to Skills Development)• Proactively seek ways to improve product and industry knowledge and better understand the target market for courses.• Assume responsibility for own productivity, manage and update account status reports daily, remain up to date on company projects and ensure company and department objectives are met.• Manage and maintain your own individual sales pipeline and contribute towards our sales pipeline to meet sales objectives.• Support team Salesforce excellence: in addition to your own data excellence, help with list uploads and de-duplication, suggest field/picklist improvements, and surface insights via shared dashboards and monthly pipeline reports.• Travel will be required as and when needed to meet with clientsQualifications and Experience• Relevant tertiary qualification essential (commercial qualifications including BCom, BBusSci, Adv. Dip. Marketing &Advertising Communications preferred)• Previous relevant working experience in a sales, customer-service, marketing or similar customer-facing position will be highly advantageous• Tech Savvy with a particular proficiency with MS Office Suite (especially Excel and PowerPoint) and Generative AI (ChatGPT)• Willing to work in a high-performance target driven environment• Skill in organising time and establishing priorities.Behavioural Attributes and Competencies• Highly Relational: you must be a people-person and be energised by meeting and engaging in person with people.• Natural Networker: this is a crucial attribute for successful business relationship managers.• Communication: Excellent written and verbal communication skills, you will spend a lot of time talking with people(and you will need to be very good and natural with this). You must be confident picking up the phone and meetingand talking with strangers.• A growth mindset and a “can-do” attitude. Those who thrive on challenges and embrace failure as a mechanism for learning and development, constantly question the world and their place within it, and look for opportunities to improve themselves and their environments around them.• Intensely Curious: you must be a naturally curious life-long learner and question-asker• A Proactive Self Starter: you don’t wait to be told how to do things; you figure out what job needs to be done and find a way to get it done.• Super Organised: you must have excellent admin skills and be good with keeping time• Professional, Patient and Kind: Dealing with people day in and day out can be taxing, and it takes a particular kind ofperson to keep calm, cheerful and effective.• Resilient: we work in a fast-growing, dynamic environment that is a lot of fun and has enormous purpose and heart, but it can be tough and demanding at times. You need to comfortable with pushing through the dips as much as youenjoy riding the highs.We seek to employ creative people who:• embody a growth mindset• are passionate about learning• are adaptable and resilient• are Respectful, Curious and AccountableRed and Yellow is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups andpeople with disabilities will be given preference in terms of the employment equity act.